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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A popup will open. It includes thorough information about all the actions that you can perform on the given page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive selection of educational videos explaining how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you are looking for, take a look at our comprehensive FAQ section, which includes questions asked by real individuals and offers real solutions. We constantly update our Frequently Asked Questions section with new entries in order to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can touch base with our fantastic team of customer support engineers available 24x7 and eager to assist you with any issue. Each support ticket you send will be answered within 1 hour (the average trouble ticket response time being just 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 182259

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com